Privacy policy

Last updated: March 13, 2026

Void Society operates this store and website, including all related information, content, features, tools, products, and services, in order to provide customers with a curated shopping experience (the “Services”).

Our store is hosted by Shopify, which allows us to provide our products and services to you. This Privacy Policy describes how we collect, use, and share your personal information when you visit, use, make a purchase, or otherwise interact with our Services.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When we refer to personal information, we mean information that identifies or can reasonably be linked to an individual.

Depending on how you interact with our Services, we may collect the following information:

Contact Information

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

Payment Information

  • Payment card details

  • Billing information

  • Transaction confirmation details

Account Information

  • Username and password

  • Account preferences and settings

Order and Transaction Information

  • Products viewed or purchased

  • Cart and wishlist activity

  • Returns, exchanges, or cancelled orders

Communications

  • Messages you send to us through email or customer support.

Device and Usage Information

  • IP address

  • Browser type

  • Device information

  • Website activity and interaction data.

How We Collect Information

We collect information in several ways:

Directly from you

  • When you create an account

  • Place an order

  • Contact customer support

  • Subscribe to marketing communications.

Automatically

  • Through cookies and similar technologies when you browse our website.

From service providers

  • Such as Shopify, payment processors, and analytics providers.

From third parties

  • Including marketing or advertising partners.

How We Use Your Information

We use your personal information to:

Provide and improve our Services

  • Process orders and payments

  • Ship products

  • Manage returns or exchanges

  • Maintain your account

  • Personalize your shopping experience.

Marketing and advertising

  • Send promotional emails or updates

  • Show relevant advertisements.

You can unsubscribe from marketing emails at any time.

Security and fraud prevention

  • Verify transactions

  • Prevent fraudulent or malicious activity.

Customer support

  • Respond to inquiries

  • Provide assistance with orders.

Legal compliance

  • Comply with legal obligations

  • Enforce our policies and terms.

Sharing Your Personal Information

We may share your information with trusted third parties when necessary to operate our business, including:

  • Shopify (our ecommerce platform)

  • Payment processors

  • Shipping and fulfillment partners

  • Analytics and marketing providers

  • Customer service platforms.

We may also disclose information:

  • When required by law

  • To protect our rights or prevent fraud

  • During a business transaction such as a merger or sale.

Shopify

Our store is hosted by Shopify. Shopify may collect and process personal information in order to provide and improve the platform.

To learn more about how Shopify uses your information, please review the Shopify Privacy Policy at:

https://privacy.shopify.com

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website functionality

  • Understand how visitors use our site

  • Provide personalized advertising.

You can control cookies through your browser settings.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We recommend reviewing their privacy policies before providing personal information.

Children’s Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

If we become aware that a child has provided personal information, we will take steps to delete it.

Data Security and Retention

We take reasonable steps to protect your personal information. However, no online system can guarantee complete security.

We retain personal information only as long as necessary to:

  • Provide our Services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

  • The right to access your personal data

  • The right to correct inaccurate information

  • The right to request deletion of your data

  • The right to receive a copy of your data

  • The right to opt out of marketing communications.

If you are located in the United Kingdom or European Economic Area, you may also have the right to:

  • Object to certain processing of your personal data

  • Restrict how your information is processed

  • Withdraw consent for data processing where consent was previously given.

International Data Transfers

Your information may be stored or processed outside of your country of residence.

When transferring personal information outside the UK or EEA, we rely on legally approved mechanisms such as Standard Contractual Clauses to ensure appropriate protection.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Email: support@voidsociety.com

Address:
Void Society
10B New England Road
Brighton, BN1 4GG
United Kingdom